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AI Virtual Employees: A Product Metaphor with Governance

Use named agent personas to organize roles and ownership while keeping legal authority and accountability with people and organizations.

AccountableA persona does not create legal or employment authority

The Metaphor

A name, designation, specialization, and manager can make an agent easier to route, monitor, and discuss. The agent remains software, not an employee or independent decision-maker.

Role Configuration

Instructions, tools, scopes, budgets, policies, and escalation paths define the actual operating boundary. Labels should not substitute for access control.

Ownership

Every deployed agent needs a human or team owner responsible for evaluation, permissions, incidents, changes, and retirement.

Frequently Asked Questions

How many virtual employees are available?

Use the live product facts endpoint for current built-in registry totals; tenant-created agents vary.

Can an agent manage people?

It can support configured workflows, but legal employment authority and accountability remain with authorized people.

Topics

AI virtual employeesAI agent personasenterprise agent rolesagent accountability

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